Apple iMessage may be your frequently-used Instant Messager on iPhone iPad, and you saved so many important conversations with this service. But after updating to new iOS software, all of your iMessages accidentally disappeared from your device. What can you do to retrieve your missing message conversations.
Recently, after updating to new iOS 10.3.2/iOS 10.3.3, some users meet this iOS message issues and found their previous old messages disappeared from iPhone. To help people get back missing messages, in this post, we talk about why the iMessages missing and how to get back deleted message history after iOS update.
Why some iMessages disappeared after iOS 10.3.2 or iOS 10.3.3 update?
1. Incorrect setting on methods to keep messages
Firstly, you should check the method you choose to save message on your iPhone iPad. If you did a mistakenly setting, some old iMessages may be removed automatically from your device.
Run Settings app on your iOS device, go to Message > MESSAGE HISTORY to check whether you set it to keep messages forever. If you set it to keep 30 Days or 1 Year, you device will automatically erase the message history older than 30 Days or 1 Year. You should be careful about this.
2. Restore fail
When updating to a new iOS system on your iPhone or iPad, it will auto backup and restore data on your device. If it fail to restore your device in the process of iOS update, some data including iMessages may disappear by accident. In this situation, you may need another restore process to get back what you’v lost.
3. Other reasons
Of course, hardware issue, bad network connection or something else may cause this iMessages problem.
How to Recover Missing iMessages in iOS 10.3.3/10.3.2
1. General tips
There are some common tips people use to solve common iOS problems. You can have a try before you following other tips.
- Restart your iOS device.
- Force restart you iOS device. (Just hold on both of Home and Sleep/Wake buttons for a few seconds. If you are using an iPhone 7, hold on Volume Down and Sleep/Wake buttons)
- Turn off iMessage and then turn on. (Settings > Messages)
- Log out iCloud account and then log in. (Settings > iCloud)
- Reset network settings. (Settings > General > Reset)
2. Restore from latest iOS backup
This’s the best method to get back iMessages you’v lost. Because normally iCloud will auto create backups for your device if you turn on iCloud backup service. (Settings > iCloud > Backup)
3. Recover deleted messages with 3rd-party software
Some desktop-based data recovery software can scan your deleted data and get back some lost messages. But generally, these software are not free.
This post cannot cover all circumstances. If you have some ideas on this iMessages topic, be free to post them on comment sections.