iPhone Won’t Make or Receive Calls in iOS 10.2/10

Every update of new iOS version always comes with some minor issues and one of the common issues reported by many iPhone users is the phone call problem: iPhone won’t make or receive calls in iOS 10.2. Here in this post, we’ll show you some useful solutions that can be applied to all iPhone models (including the latest iPhone 7/7 Plus to earlier iPhone 5) to fix iPhone won’t make or receive calls in iOS 10.2/10.1/10, or iOS 10.3, which is expected to be released soon, if you also encounter phone call problem in this new iOS version.

What You Need to Check Firstly:

  • Airplane Mode: swipe up from the bottom of any screen to open Control Center and tap the Airplane Mode icon to turn it on, wait for a few seconds, then turn it off.
  • Do Not Disturb: turn off Do Not Disturb mode in Settings.
  • Blocked Phone Numbers: go to Settings > Phone > Call Blocking & Identification to check any blocked phone numbers.
  • Call Forwarding: go to Settings > Phone to turn on Call Forwarding.

If you are sure your iPhone settings are all right, try the solutions below to solve the trouble on making or receiving calls on iPhone.


Solutions to Fix iPhone Won’t Make or Receive Calls in iOS 10.2

1. Check and Update Carrier Settings on iPhone

The carrier settings updates consist of updates from Apple and your carrier to update your carrier network settings and improve cellular network connectivity. You may fail to make or receive a phone call if you don’t install the recent carrier setting update. Tap on Settings > General > About, if an update is available, you’ll see an option to update your carrier settings.

2. Reset your network settings on iPhone 7/6s/SE/6/5s/5c

To reset your iPhone network settings, go to Settings > General > Reset > Reset Network Settings. All the saved Wi-Fi passwords will be deleted after resetting and you will have to re-add them.

3. Remove and re-insert your SIM card

You can make sure it is properly secured in place with this method.

4. Contact your carrier

If the solutions above don’t work, you can contact your carrier to check if there is any error on the carrier system.

If you have any further question regarding making or receiving calls with your iPhone running iOS 10.2/10.1/10 or earlier, leave your message in the comment section to discuss with us.

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