How to Fix Videos Not Playing on iPhone 7/7 Plus

As one of new iPhone users, you may be excited and plan to make the most use of your new bought iPhone 7. But when you try to download, sync or watch videos, you found videos not playing on iPhone. So how to fix your video playing issue on iPhone 7? We are going to talk about it in this post.

Normally, these are two kinds of videos you may watch on your iPhone 7. One is online streaming video, such as Youtube and Vimeo, and another is the video that somebody sent you or you downloaded or synced from computer. We’ll search the methods to fix these two kinds videos not playing.

Online Videos Not Playing on iPhone 7

While there are lots of online videos/movies websites and apps you can choose to watch on, there are various solutions to your video playing problems. If you can’t watch online streaming videos on your iPhone 7 or a plus, here we collected some tips that may help you fix it:

  1. Check network connection and use Wi-Fi if possible.
  2. Restart your iPhone 7.
  3. Clear cache and cookies of your browser or the app you using to watch online video, such as YouTube.
  4. Or update browser or video playing app to be latest version.
  5. Update iPhone 7 to the newest iOS.

Received/Downloaded/Synced Videos Won’t Play

Actually, not all videos are supported by iOS operating system. So some videos that you received and downloaded on your iPhone 7 may be not supported by your iPhone 7. Therefore, you cannot add them to your iPhone 7 and play them normally.

1. iPhone 7 supported video formats:

Type iPhone 7 Supported Video Specification
M-JPEG Up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
H.264 Up to 4K, 30 frames per second, High Profile level 4.2 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 Up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats

2. How to fix iPhone videos not supported?

If your videos are not supported by your iPhone 7, you can use some videos converters to convert un-supported vides to be supported and then sync them to your iPhone 7.  Of course, some iPhone transfer apps, it is said, to be useful to transfer un-supported videos to iPhone 7 directly.

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