Can’t Add Google Account in macOS Sierra? Here’s How to Fix It

As macOS Sierra 10.12.3 is available in Mac App Store, many users have already installed the update for improving the stability and security of their Mac. However, some users find they cannot add Google account in macOS Sierra after system update. When they go to System Preference > Internet Accounts, select Google and sign in with Google account, then they’ll get stuck in a grey window with only a “Cancel” option. If they click Cancel and re-enter email and password, same issue comes again. How to fix this problem? Here are some solutions to help you out.

Cannot add Google account in macOS Sierra
Cannot add Google account in macOS Sierra

Methods to Fix Being Unable to Add Google Account in macOS Sierra

  • Clear Google account from Keychain Access

This method worked for many Mac users who have the similar problem in El Capitan and it should be also useful to fix being unable to add Google account in macOS Sierra.

  1. Open Keychain Access.
  2. Search for Google and then delete all Google entries.
  3. Go back to Internet Accounts to add Google info again.
  • Remove OS X from your Google account

  1. Open google.com with your browser and log in with your Google account.
  2. Go to My Account. Select Connected Apps & Sites under Sign-in & Security.
  3. Click Manage Apps > OS X > Remove.

    Remove Mac from your Google account
    Remove Mac from your Google account
  4. Logout and try to add Google info again via Mac OS X.
  • Add other account in Internet Accounts

If you only want to sync your Gmail with Mail app on your Mac computer, you can try to add other account without choosing the Google option in Internet Accounts. Here’s how to make it:

  1. Go to System Preference > Internet Accounts > Add Other Account.
  2. Select Mail account and enter your Google account and password.
  3. Enter Incoming Mail Server: imap.gmail.com and Outgoing Mail Server: smtp.gmail.com.
  4. Select Sign In and then click Done.

In addition, if you want to sync other contents that are associated with Google like Calendar, Contacts, Notes or Messages, you can set up your Google account within these apps separately.


Do you can any other ways to solve the Google account login issues in macOS Sierra? Inform us via comment.

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