How to Fix Email Issues on iPhone iPad in iOS 10.3.2/10.3.3

Following the release of iOS 10.3.2, many of Apple users have updated their iPhone iPad to this iOS version. However, after iOS upgrading, some of them encountered iOS problems like battery draining fast, unresponsive Home button, voicemail won’t play, and email issues as shown below.

In this post,  we are going to talk about the email issues people meet after iOS update, including the common iOS emails problems and the tips to fix these issues. Now, public iOS 10.3.3 is available. This iOS version is a minor update with bug fixes and security improvements. However, after you install iOS 10.3.3 on your iPhone, you may still face these problems since mail issues are very common after an iOS update. You can refer the below tips to try to solve them.

Email Issues People May Meet  after iOS 10.3.2/10.3.3 Update

According to feedback in Apple forum, we list the most common email issues that Apple users may meet after updating to iOS 10.3.2 or iOS 10.3.3.

  1.  iOS 10.3.2 mail can’t receive new emails. [1]
  2. Can’t send emails on iPhone iPad. [2]
  3. Mail app crashes after iOS update. [3]
  4. iOS not showing the latest emails. [4]
  5.  iOS fonts small in mail again. [5]

7 Tips to Fix Email Issues in iOS 10.3.2/10.3.3

If you are stuck on some email issues on your iPhone Mail app, just like we list above, you can try to fix them by following the below basic tips.

   1.Check network connection

You can’t receive or send email on your iPhone iPad if it’s not connected to network. So firstly make sure your device is connected to cellular network or Wi-Fi connection. Then, try it again.

   2.Restart your Mail app

If your Mail app keeps crashing or can’t show the latest emails after iOS 10.3.2/10.3.3 updating, you can try to solve them by restarting Mail app.

Step 1. Double click iPhone Home button to see your open apps.

Step 2. Find Mail app and swipe up to close it.

Step 3. Then, tap Mail app to relaunch it.

   3.Restart or force restart your iPhone

At some moments, restarting iOS device just simply fixes many issues. Hold sleep or wake button, slide to Power Off and turn on device again. Or you can force restart by holding both home and sleep buttons for 10 seconds until Apple logo appears on screen.

   4. Check email address and password

If Mail keeps asking you to enter a password for your email account, please make sure your password is right. And you can go to your email provider’s website to check your email address and password.

   5. Delete the account that has issues 

Step 1. Open Settings app and choose Mail.

Step 2. Tap Accounts, select the account that has problem and tap Delete Account.

Delete account to fix email issues on iPhone
Delete account to fix email issues on iPhone in iOS 10.3.2/10.3.3

   6. Remove your email account and set it up again

Step 1. Open Settings app and choose Mail.

Step 2. Tap Accounts, choose your email account and scroll down, then tap Sign Out

Step 3. Proceed to Accounts, tap Add accounts and add your email account.

   7. Contact email provider 

If you still can’t solve problem after all trials, just contact your email provider or system administrator to ask help.

The Bottom Line

We do hope this post will be helpful for you. If you have other iOS email solutions, please share with us in comment section.


  1. iOS native mail application and Yahoo Mail iPhone 6s Plus iOS 10.3.2., Apr 24, 2017.
  2. Latest iOS update 10.3.1 email not working., Apr 9, 2017.
  3. Email Crashing After Updating to IOS 10.3.1., Apr 10, 2017.
  4. ipad pro apple mail does not jumpt to the latest email after tapping the time. I’m using IOS 10.3.1.  Apple.Inc, Apr 17, 2017.
  5. iOS 10.3.1 fonts small in mail again.  Apple.Inc, Apr 13, 2017.

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5 thoughts on “How to Fix Email Issues on iPhone iPad in iOS 10.3.2/10.3.3”

  1. Wow, such helpful tips: switch your device off and on, delete the problem and then reinstall it, and if that doesn’t work, contact your service provider. A suggestion you could pretty much provide for every single software problem on the planet! How about giving us a tip that actually demonstrates some specialised knowledge and insight into the cause of the problem?

  2. Ditto. Not much help to update software to fix bugs and create new problems without healthy fix advice. I am still seething from the last update, which took away my ability to save photo attachments to my Apple photo files. Now, all of a sudden, I can’t “send” emails and, worst, cannot save drafts for later send after a possible fix, it’s like fixing your mouth and your nose falls off. Come guys, you can do better than that.

  3. Same problem. 10.3.3 iOS iPhone says my mail IMAP account is unavailable even though my iPad with older iOS has no ploblem using the same account. When it used to say “server cannot be verified” we had the option to continue. Now the options are just to cancel or get details. Does this mean the Mail is no longer useful for email account?

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